HelpMeICT Managerial Manual

From Schoolforge-UK

For managers and supervisors wishing to implement HelpMeICT, this section of documentation gives ideas and examples of how HelpMeICT should be used either to help or to complement the organisation of your helpdesk(s).

Working with Domains

Working with Sites

Working with Users

Working with Priorities, Statuses and Levels

Working with Public Notices

Implementation Examples